Guangzhou Ellenpro audio equipment co., LTD. is a comprehensive professional audio enterprises, mainly engaged in the amplification system of research and development, production, sales, installation, debugging and maintenance, is the high-end entertainment audio brand Ellenpro (Chinese: the pu) the only production base in China. Over the years, the company is committed to product research and development, adhere to the market as the guidance, take customer satisfaction as the principle, pay attention to product quality, the pursuit of scientific innovation and people-oriented, combined with cutting-edge design guidance idea, USES the German acoustic design software, EASE SMARTLIVE, PAS software test, 4 u2set hardware tester, complex streamline design process and present modern pop art, high quality products, with its excellent price-performance stand out in the industry, well received by domestic and foreign merchants.
    Looking back on the past, our achievements are encouraging. Looking ahead, we are full of confidence. Adhering to the concept of "excellence, integrity, professionalism and innovation", we will continue to create a better future for both old and new customers by providing better products and services.

◎ Pre-sale service
Before sales, we will perform system statistics based on your actual site and application scope, taking into account your series of requirements, and senior R&D engineers will provide you with system engineering documents:
System connection diagram, equipment configuration diagram, etc. Provide you with engineering and engineering budgets with more intuitive, more professional, simpler design schemes and reasonable suggestions.

◎ In-sale service
The professional installation team will strictly follow the design drawings for construction in the shortest time. We strive to achieve every detail of installation and commissioning in one step. At the same time, professional system designers
Follow up the whole process and solve all kinds of problems on site, and also answer any questions and confusions from customers, so as to ensure the standardization of construction and the safety and stability of the system.

◎ After-sales service
We solemnly promise you:

Improvement analysis: We conduct an analysis of the quality of all returned products. If it is caused by improper use by the customer, all repair parts will be charged at cost; if it is caused by the manufacturer, we will promptly
Improve and send an apology!

Failure response time: customer feedback on any product or system problem, we will give you a satisfactory and effective reply within 24 hours, or solve it on the spot, and take your opinion properly
Process and reply, and will provide you with tracking services, establish files, understand your needs, follow up regularly, try to meet and solve your problems in time, and actively communicate for continuous improvement
Improve products and sales services in their own way.